Support and Contacts

You can get help from several different places depending on what you need.

Grantee GrantSolutions Help

Issue	Contact	Example
Technical	GrantSolutions Help Desk help@grantsolutions.gov 1-866-577-0771 8:00AM to 6:00PM EST Monday – Friday	Forgotten password Log in error Cannot see a grant
Programmatic or Policy	Your project officer or grants management specialist. Their names are on your Notice of Award.	Submission deadlines Non-competing continuation (NCC) content Federal Financial Report (FFR) content
Integration	CDC’s GrantSolutions Office: grantsolutionsinfo@cdc.gov	Schedule Who will get an account Roles in the system

Here is a Help Desk Flyer you can print to have at your desk.