STEP 1- Figure out if you are eligible

There are four eligibility categories. Pick the category that best describes what you did during the 9/11 disasters. A description of each category is below:

• FDNY Responder -a member of the Fire Department of New York City (whether fire or emergency personnel, active, or retired) who participated at least one day in the rescue and recovery effort at any of the former World Trade Center sites. View detailed description
  
  
• General Responder -a worker or volunteer who provided rescue, recovery, demolition, debris removal, and related support services in the aftermath of the September 11, 2001, attacks on the World Trade Center, but was not affiliated with the Fire Department of New York. View detailed description
  
  
• NYC Survivor - a person who was present in the New York City disaster area or in the aftermath of the September 11, 2001, terrorist attacks on the World Trade Center as a result of their work; residence; or attendance at school, child care, or adult day care. View detailed description
  
  
• Pentagon/Shanksville, PA Responders - For emergency responders, recovery and cleanup workers, and volunteers who were directly involved in the response to the September 11, 2001, terrorist attacks on the Pentagon in Arlington, VA and the Flight 93 crash near Shanksville, PA. View detailed description

STEP 2- Gather the documents you will need

After determining your eligibility in Step 1, click below for examples of documents that may be useful for your application:

• FDNY Responder
• General Responder
• NYC Survivor
• Shanksville PA/Pentagon Responder

STEP 3- Apply

You can apply to the Program by either using our online system or by downloading the form below that best describes what you did on 9/11. You should only apply once either using the online system or by submitting the completed application below:

• FDNY Responder (English) [PDF 92 KB]
  • Spanish
    
    
• General Responder (English) [PDF - 162 KB]
  • Spanish
  • Polish
    
    
• NYC Survivor (English) [PDF - 87 KB]
  • Spanish
  • Polish
  • Chinese
    
    
• Pentagon/Shanksville [PDF - 204 KB]
  
  

If you use one of the above forms, follow the directions on the form. You can download the form and complete it electronically or you can print it and complete it manually. If you complete the form electronically, you will need to print the form and sign and date it before sending your application. If you have any questions, call us toll free at 1-888-982-4748 (1-888-WTC-HP4U).

STEP 4- What you need to send us

If you used the online system: You only need to mail or fax us a copy of your supporting documents(or your report on why you couldn't get the documents).

If you downloaded the forms listed above: You need to send the signed application form and copies of your supporting documents (or your report on why you couldn't get the documents).

If you have any questions, call us toll free at 1-888-982-4748 (1-888-WTC-HP4U).

STEP 5- Where to send it

Mail to:

WTC Health Program
P.O. Box 7000
Rensselaer, NY 12144

Or you may send your application and copies of your documents by fax to:

1-877-646-5308

What happens next?

We will start processing your application as soon as we receive it. If we have questions, we will call, email, or write to you.

We will send you a letter by postal mail telling you if you have been accepted. If you are not accepted, the letter will explain how you can appeal that decision.

If you have questions, call toll-free, 1-888-982-4748 (1-888-WTC-HP4U) or e-mail us at WTC@cdc.gov.

Need help?

If you have questions about the application process or about your individual application, please contact us at 1-888-982-4748 (1-888-WTC-HP4U) or by email at WTC@cdc.gov.

 

WTC Health Program—Notice of Privacy Practices — This notice describes how medical information about WTC Health Program members may be used and disclosed and how WTC Health Program members can get access to this information. The effective date for this notice is Monday, September 30, 2013.