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OCCUPATIONAL VIOLENCE

nurse typing on computer keyboard

Workplace Violence Prevention for Nurses

CDC Course No. WB2908 – NIOSH Pub. No. 2013-155
Please note: The course format has been revised for easier use on all devices. The content of the course remains the same.

This free, interactive course is designed to help healthcare workers better understand the scope and nature of violence in the workplace. Upon successful completion of the course, healthcare professionals can earn continuing education units.

Course modules include:

  • Definition, types, and prevalence
  • Workplace violence consequences
  • Risk factors for type II and III violence
  • Prevention strategies for organizations
  • Prevention strategies for nurses
  • Post event response

By completing the course, healthcare workers will be able to:

  • Identify institutional, environmental, and policy risk factors for workplace violence
  • Recognize behavioral warning signs of violence in individuals
  • Employ communication and teamwork skills to prevent and manage violence
  • Identify appropriate resources to support injured healthcare workers
  • Take steps to implement a comprehensive workplace violence prevention program

 

Course Information

Questions & Answers

Who can take the course?

Anyone can take the course to learn about violence in healthcare workplace settings, but content is intended for healthcare professionals who want an introduction to workplace violence prevention strategies, including:

  • Registered Nurses
  • Nurse Practitioners
  • Physicians Assistants
  • Physicians
  • Veterinarians
  • Health Educators
  • Nursing Students
  • Medical Students

Are there any prerequisites to take the course?

There are no prerequisites to take the course.

How long does it take to complete the course?

Time to complete the course varies by each user. There are 13 modules in the training, and each module takes approximately 15 minutes to complete.

What materials or equipment do I need to take the course?

You need access to a computer with reliable internet, and the browser you use must support Javascript.

How do I get credit for taking the course?

Upon completing the course, you must complete the online posttest and evaluation. Refer to the Instructions for Course Credit below.

How long is the posttest?

The posttest consists of 10 multiple choice questions.

Instructions for Course Credit

  1. After viewing the Workplace Violence Prevention for Nurses course, go to CDC Training and Continuing Education Online.
    Notes:
    • If you have not registered as a participant, click new participant to create a user ID and password.
    • If you have already registered in this system, enter your same login credentials. This will ensure an accurate transcript.
  2. Once you have registered/logged in, click  search and keyword search for course WB2908.
  3. Click on the course and scroll down the page to register.
  4. Click on the type of continuing education credit that you would like to receive and submit.
  5. You will be prompted to answer three demographic questions. Answer the questions and submit.
  6. From “Participant services,” click evaluations and tests.
  7. Answer the questions presented on posttest (all answers are in the course material).
    Notes:
    • To receive continuing education credit, you must answer all of the questions.
      Some questions have more than one answer. Questions with more than one answer will instruct you to “indicate all that are correct.”
  8. Complete the course evaluation.
  9. Print your continuing education certificate from your personal transcript.
  10. A record of your completion is also available in the transcript and certificate section of your record.

Questions? Contact CDC Training and Continuing Education Online at: 1-800-41TRAIN or 404-639-1292.

Course Contact Information

For assistance with registration, completing the course assessment and posttest, transcripts, and printing continuing education certificates, please contact OWCD Training and Continuing Education. OWCD can be reached via:

Online: Training and Continuing Education Online: Help 
Email: Training and continuing Education Online 
Phone: 1-800-41-TRAIN (Monday- Friday 8:00 am – 4:00 pm ET)
Fax: 404-498-6045
Please email Workplace Violence with any questions regarding this course.

Author/Developer Information

Course content comes from the OSHA 2004 Guidelines for Preventing Workplace Violence for Health Care & Social Service Workers (OSHA 3148-01R 2004) and subject matter experts versed in occupational violence.

Course Developers and SubjectMatter Experts

John Craine, MS, MBA
C.O.O. / Principal Investigator, Vida Health Communications, Inc.

Barbara Costa, AB, MS
Project Manager, Vida Health Communications, Inc.

Dan Hartley, EdD
Epidemiologist, National Institute for Occupational Safety and Health

Marilyn Ridenour, BSN, MBA, MPH
Nurse Epidemiologist, National Institute for Occupational Safety and Health

Evelyn Bain, MEd, RN, COHN-S, FAAOHN
Fmr. Assoc. Dir. and Coordinator Div. of Health and Safety for Mass. Nurses Association

Gabriele I. Cohen, RN, MEd, LNC
PeriOperative Legal Consultant

Donna Gates, EdD, MSPH, MSN, BSN
Adjunct Professor, College of Nursing, University of Cincinnati

Susan Gerberich, PhD, MSPH, BS
Mayo Professor of Public Health, University of Minnesota

Barbara Glick, RN, MS
Clinical faculty, Mass General Hospital Institute for Healthcare Professionals

Martha Griffin, PhD, CS, RN
Director of Research and Education, Boston Medical Center

MaryAnn Gruden, CRNP, MSN, NP-C, COHN-S/CM
Association Community Liaison, AOHP

Elise Handelman, DSN, MEd
Consultant, Occupational and Environmental Health

Lee Ann Hoff, PhD, MSN, BSN
Lead Researcher – Author, Independent Contractor

Nancy Hughes, MS, RN
Independent Contractor Representing American Nurses Association

Marilyn Lanza, DNSc, MS, BS
Nurse Researcher, Edith Norse Rogers Memorial Veterans Hospital

Jane Lipscomb, PhD, RN
Professor, University of Maryland School of Nursing

Matt London, MS
Ind. Hygiene, Workplace Violence Prev. Coordinator., NYS Pub. Employees Federation

Deborah McCarter-Spaulding, PhD, RN
Assistant Professor of Nursing, Saint Anselm College

Kathleen McPhaul, PhD, MPH, BSN
Deputy Chief Consultant Occupational Health Veterans Health

Bonnie S. Michelman, MS, MBA
Director of Police, Security and Outside Services, Massachusetts General Hospital

Nancy Nachreiner, PhD, MPH
Assistant Professor, University of Minnesota, School of Public Health

Georgia Perdue, DNP, FNP-BC, CRNP
Vice President Nursing and Program Services, Conmed Healthcare Management

Jonathan Rosen, BS, MS, CIH
Dir. Occ. Safety and Health Department, NYS Pub. Employees Federation (Retired)

Carol Runyan, MPH, PhD
Professor of Epidemiology, Colorado School of Public Health

Craig Slatin, ScD, MPH
Professor, Department of Community Health and Sustainability, Univ. of Mass., Lowell

Judith A. Vessey, PhD, MBA, FAAN
Lelia Holden Carroll Professor of Nursing, Boston College

Acknowledgements

Eric Knutsen
John Britton

Statements & Policies

Accreditation Statements

CME: Not applicable

CNE: The Centers for Disease Control and Prevention is accredited as a provider of Continuing Nursing Education by the American Nurses Credentialing Center’s Commission on Accreditation.

This activity provides 2.4 contact hours.

CEU: The CDC has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102. The CDC is authorized by IACET to offer 0.3 ANSI/IACET CEU’s for this program.

CECH: Sponsored by the Centers for Disease Control and Prevention, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designed for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 3.0 total Category I continuing education contact hours. Maximum advanced level continuing education contact hours available are 0. CDC provider number GA0082.

AAVSB/RACE: Not applicable

For Certified Public Health Professionals (CPH): Not applicable

To obtain continuing education credit/units/ contact hours, go to CDC Training and Continuing Education Online after completing the content of the course and register for course WB2908. You will be required to complete a posttest in order to obtain the credit or contact hours. To evaluate this educational activity, receive a certificate/statement of credit, to print-out an on-going transcript of all your TCEOnline CE activities for credits/contact hours, please go to: CDC Training and Continuing Education Online.

Continuing Education Policies

Advertising

CDC has no advertising within the educational content of CME activities on the internet or included within enduring materials. This includes, but not limited to, banner ads, subliminal ads, and pop-up window ads. See CDC Web Site Disclaimers.

Policy on Privacy and Confidentiality

The Continuing Education Accreditation and Learner Support (CEALS) office at the Centers for Disease Control and Prevention (CDC) is committed to protecting the privacy and confidentiality of its customers. All information is locked and secured per CDC’s policies. CEALS keeps only information necessary to provide you with the participant services necessary to honor your request for Continuing Education.

The CDC maintains its internet site as an information resource and to provide participants a platform to evaluate CE activities, receive a certificate, and print-out an on-going transcript of all their TCEO CE credits/contact hours.

The CDC site provides links to Policies and Regulations, which contain the Privacy Policy and Privacy Rules for government information. Use of Cookies; Privacy Rule, Legislation and Regulation, Additional Information; Accessibility, Report an accessibility problem, Section 508, and Assistance with accessing CDC information. There is a link to Web Site Disclaimers.

Disclosure Statement

CDC, our planners, and our content experts wish to disclose they have no financial interests or other relationships with the manufacturers of commercial products, suppliers of commercial services, or commercial supporters with the exception of John Craine and he wishes to disclose salary (Vida Health Communications Inc.). Planning committee discussed conflict of interest with John Craine to ensure there is no bias. Content will not include any discussion of the unlabeled use of a product or a product under investigational use. CDC does not accept commercial support.

Support/Funding: This program was developed solely using CDC funds.

Fees: No fees are charged for CDC’s CE activities.

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