Training

This CERC training covers all crucial aspects from the CERC manual.
Last updated 2014

• Start the CERC Online Training.
• Read the learning objectives and information on continuing education credits.

This training applies CERC principles to help prepare and respond to a severe pandemic flu or other infectious disease outbreak.

• Start the CERC Pandemic Influenza Training.
• Read the learning objectives.

The CERC program can coordinate in-person trainings by CDC CERC trainers for organizations and groups upon request. A CERC training typically lasts one full business day. A shorter overview of CERC may be presented when time is limited. The CERC program works with those who submit training requests to tailor each in-person training for the audience. A one-day training covers the three core modules and typically two additional modules selected by the organization requesting the training.
Please note: To conduct a CERC training at your location, we require your organization to cover travel costs for the trainer(s).
To request an in-person training, please email CERCrequest@cdc.gov.

Core Modules

• Introduction to CERC
• Psychology of a Crisis
• Messages and Audiences

Additional Modules

• Crisis Communication Plans
• The Role of Spokespersons
• Stakeholder and Partner Communication
• Working with the Media and Social Media